FAQs

Bay Avenue Collision

  • Do you use OEM parts?

    Yes, at Bay Avenue Collision, our auto body shop always uses OEM parts.

  • Are you licensed and insured?

    Yes, we are a fully licensed and insured auto body shop.

  • Do I need an appointment for an estimate?

    We accept walk-ins, but calling ahead to schedule an auto body repair appointment will help reduce wait times.

  • What types of repairs do you perform?

    We handle collision repair, dent removal, frame straightening, paint refinishing, bumper repair, scratch repair, and more. Call us for auto body repair!

  • How long will my repair take?

    Auto body repair time depends on damage severity, parts availability, and insurance approval. Minor repairs may take us a day; major collision repairs can take us several days or weeks.

  • Do you work with my insurance company?

    Yes! Like most body shops, our auto body shop works with all major insurers and handles the paperwork for you.

  • Can I choose which body shop repairs my car?

    Absolutely. By law, you can choose any licensed auto body shop, even if your insurer suggests another.

  • Will my insurance cover a rental car?

    It depends on your policy. Your insurer can confirm your rental coverage when you bring your car to an auto body shop.