FAQs

Bay Avenue Collision

  • Do you use OEM parts?

    Yes, we exclusively install OEM (Original Equipment Manufacturer) parts for all our repairs to ensure quality and proper fit for your vehicle.
  • Are you licensed and insured?

    Yes, Bay Avenue Collision is fully licensed and insured, providing you with complete peace of mind during the repair process.
  • Do I need an appointment for an estimate?

    While we welcome walk-ins for estimates, scheduling an appointment in advance is recommended to minimize your wait time.
  • What types of repairs do you perform?

    Our services include comprehensive collision repair, dent removal, frame straightening, paint refinishing, bumper repair, scratch removal, and various other automotive body repair services.
  • How long will my repair take?

    Repair duration varies based on the extent of damage, parts availability, and insurance approval process. Minor repairs might be completed within a day, while more extensive collision damage may require several days to weeks.
  • Do you work with my insurance company?

    Yes, we collaborate with all major insurance providers and will handle the necessary paperwork on your behalf to streamline the claims process.
  • Can I choose which body shop repairs my car?

    Absolutely. By law, you have the right to select any licensed repair facility of your choice, regardless of what your insurance company might suggest.
  • Will my insurance cover a rental car?

    Rental car coverage depends on your specific insurance policy terms. We recommend contacting your insurance provider directly to verify your rental coverage options.